Shipping policy
SHIPPING POLICY
Thank You for visiting and shopping at ezbasics.com. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processes within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by few day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Overnight delivery is only available for orders with delivery addresses within United States. Shipment confirmation & order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes ezbasics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages ezbasics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.If you need to contact the customer service staff, please log in to your ezbasics account, click on the order, and then scroll down after entering the page. There is an option of "Contact Us". After clicking, fill in your question or request and submit it. The customer service department will be 24-hour We will reply to you within 48 hours.
Thank You for visiting and shopping at ezbasics.com. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processes within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by few day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Overnight delivery is only available for orders with delivery addresses within United States. Shipment confirmation & order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes ezbasics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages ezbasics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.If you need to contact the customer service staff, please log in to your ezbasics account, click on the order, and then scroll down after entering the page. There is an option of "Contact Us". After clicking, fill in your question or request and submit it. The customer service department will be 24-hour We will reply to you within 48 hours.